| Warranty |
The Manufacturer should be contacted directly for any warranty claims prior to returning products or parts. Impact Canopies warrants to the original retail purchaser who provides a proof of purchase - each part of the IMPACT On-Site Event Branding Solutions - to be free from defects in material or workmanship for a period of 3 months from the date of original purchase. Please check the original packaging and manual for warranty details where applicable. To submit a warranty request, the customer must complete our Warranty Claim Form. This can be obtained by having a Customer Service Representative email or fax the form. Please allow 5-10 business days to process claims. If deemed necessary that the product must be shipped back to Impact Canopies for inspection, it is the customer's responsibility to pay for shipping. |
