| Warranty |
Because we strongly believe in the quality, design and craftsmanship of our products, naturepedic products are warranted against defects in workmanship and material. If the verse is found to be defective, naturepedic will, upon inspection, repair or replace the verse subject to warranty limitations and exclusions. Repair or replacement does not extend the original period of limited warranty, nor does it constitute the beginning of a new limited warranty period. The verse has a 10 year limited warranty from the date of purchase. The first five years are a full component repair or replacement warranty. The last five years will be prorated based on a 50/10 percentage basis. Starting at the 6th year, you will receive a repair or replacement credit equal to 50% of the purchase price. The credit will decrease by 10% each year for the following four years. Warranty excludes (a) surface fabrics, quilting, and corner guards; (b) minor imperfections and cosmetic flaws; (c) normal wear and tear; (d) tears, stains, soiling, burns, and discoloration that occur over time; (e) dampness or mold; (f) firmness preference or a change in comfort; (g) sagging or body impressions of any dimension if the mattress is not supported by an appropriate platform or foundation; (h) normal body impressions; and (i) naturally occuring cotton aromas. Subject to change. See warranty brochure for complete up-to-date warranty information. |
