Warranty |
In the event that you need to return an item, we will return 100% of your money for the product that you purchased from us, excluding shipping charges and labor cost if you used third party to install the item. Please do not return any caps until after you have contacted us. Chimney Cap Design have a lifetime warranty on our products that covers all manufacturing defects. To qualify for warranty replacement, Chimney Cap Design shall be given the opportunity to examine the product prior to replacement. This warranty does not cover any labor cost for removal or replacement of the defective product. Chimney Cap Design shall not be responsible for defects, damage or failures, caused by unauthorized alterations, unreasonable use, accident or abuse, or chimney fire, including failure to provide reasonable and necessary maintenance. You are responsible for proper maintenance and installation. |